Shuttle Bus Driver, Jobs, 52231

Shuttle Bus Driver

  • Salary: Competitive plus benefits
  • Type of work: Permanent
  • Location: Heathrow
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About the role

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We’re recruiting for a Shuttle Bus Driver / Customer Meet and Greeter based at our Car and Van Rental branch in Heathrow.


Full time. 5 day working week including weekends.

About the role

As a Shuttle Bus Driver / Meet and Greeter for Arnold Clark Car & Van Rental, you’ll provide a welcoming, helpful and efficient shuttle service for our clients, many of whom may be using our services for the first time. You’ll also help out with rental handovers at the branch.

The ideal candidate will be an experienced driver who enjoys interacting with a wide variety of people and can deliver excellent customer service. You will also have a good knowledge of the Heathrow area and London in general.

Day-to-day duties

  • Making sure the shuttle bus is clean and presentable.
  • Carrying out customer pick-ups and drop-offs.
  • Taking instruction from rental advisors who organise the customer pick up and drop off schedule.
  • Helping with the handover of vehicles to hirers and making sure they’re familiar with their controls and features.
  • Assisting with the return of vehicles to the branch and letting rental advisors know of any damage or further action needed.
  • Keeping handover bays clean and tidy.
  • Printing reports and inputting data onto our system.

Essential skills

  • Fantastic communication skills and a friendly and outgoing approach.
  • A good level of computer literacy.
  • The ability to deliver excellent customer service.
  • Strong knowledge of Scotland and the local area.
  • An interest in cars and awareness of their features.
  • The ability to work well both on your initiative and as part of a busy team.
  • A full driving licence.

In return for your skills, you’ll receive training at our Rental Academy and enjoy a range of employee benefits, including free life assurance and generous staff discounts.

Employment within the Arnold Clark Group is offered subject to a satisfactory reference and disclosure check.


Every Arnold Clark employee is entitled to a wide range of benefits, including:

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Discount on new and used vehicles

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Contributory pension scheme

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Private medical insurance

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Life assurance