Senior Administrator, Jobs, 61349

Senior Administrator

  • Salary: Competitive plus benefits
  • Type of work: Permanent
  • Location: Glasgow
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About the role

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We’re looking for an efficient and approachable Senior Administrator to join our Marketing and Digital departments in Glasgow.

We offer:

  • 33 days’ annual leave
  • Hybrid working
  • Generous employee discounts
  • Private healthcare
  • Workplace pension
  • Extensive training opportunities to grow and develop your skills
  • …and much more

Hours

Full Time: Monday – Friday, 9am – 5pm

Location

This is a hybrid role, with your time spread between your home and our Head Office in Hillington, Glasgow. 

About the role

Arnold Clark’s Head Office in Hillington, Glasgow, houses both Scotland’s largest in-house Marketing department and an innovative Digital department.

As a Digital and Marketing Administrator, you will be responsible for the smooth running of daily admin for both departments, from incoming calls and email enquiries to travel bookings and even occasional event support. You’ll be happy to help and enjoy working in a fast-paced, exciting environment where every day is different.

Skills and day-to-day activities

  • Administration

You’ll be responsible for handling daily administrative tasks, including raising purchase orders and arranging payment of supplier invoices, travel bookings, holiday and clocking management, email / shared mailbox managememt, ensuring smooth departmental operation. Host Teams meetings where appropriate, manage stock levels of merchandise, uniforms etc.

  • Stakeholder relationship management

Engages effectively with internal and external stakeholders, handling incoming calls and email enquiries.

  • Customer service support

Support department procurement needs including online purchases, processing requests and responding to inquiries, ensuring internal customer needs are met effectively.

  • Requirements definition and management

Ensure requests are fully understood and delivered to internal customers' needs, such as team meetings, hotel and travel requirements.

Knowledge and experience

  • Leadership

As the Senior Administrator, you will have previous experience as a leader, with a proven track record of supporting and guiding a small team like the Digital and Marketing Administrative team.

  • Communication

You’ll have the ability to communicate with the team and stakeholders inside and outside the Digital and Marketing departments, clearly explaining and presenting information.

  • Digital mindset

You’ll have the ability to apply relevant digital tools and skills for the administrative team, such as Microsoft Office 365 and Microsoft Teams.

  • Autonomy

You’ll be able to work under general direction and also exercise personal responsibility and autonomy. You’ll plan, schedule and delegate work to others within the administrative team. You will also have strong organisational and time-management skills

  • Adaptability

With a positive and enthusiastic approach, you will be able to adjust to different work requirements, team dynamics and drive continuous improvements in the Administrative team.

At Arnold Clark, we are adopting SFIA Version 9 framework for all roles that require digital / IT skills. In the case of this role, we have reviewed the required skills and skills levels that we regard as essential. To find out more about SFIA and version 9 of the framework, you can visit: https://sfia-online.org/en

You may be asked to evidence how you are already operating at these skill levels if you are invited to interview with us.

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals. To find out more about life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.

Benefits

Every Arnold Clark employee is entitled to a wide range of benefits, including:

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Discount on new and used vehicles

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Contributory pension scheme

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Private medical insurance

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Life assurance