We’re recruiting for a committed and customer-focused Parts Advisor for our Glasgow Hamilton Road Vauxhall branch to assist with the smooth running of the department.
We offer:
- 26.5 days’ annual leave
- Flexible leave
- Generous employee discounts
- Private healthcare
- Workplace pension
- Progression opportunities
- …and much more
Hours
Full time: Monday – Thursday 7.30pm – 7am
About the role
Arnold Clark Parts Advisors play a vital role in the daily running of our Parts departments, communicating effectively between customers and staff and making sure that the right parts are found for the job.
You will be a fantastic team player with great interpersonal skills and a commitment to learning and developing in your role. High levels of organisation and attention to detail are required, as well as the ability to work well under pressure while delivering excellent customer service.
Day-to-day duties
- Working with our prep team to meet their requirements and giving advice on additional parts and services
- Matching orders against stock items, sourcing parts and delivering efficient stock management
- Working as a team and independently to reach set goals and KPIs
- Incoming and outgoing call handling, face-to-face transactions and IT-based communications
- Managing goods in and out
- Working with suppliers, placing orders or returns and processing paperwork accurately
Essential skills
- High standards of self-discipline and organisation
- Ability to work in a team to achieve goals
- Communication skills – shows ability to interact with others in an enthusiastic and amiable manner
- Computer literate – basic keyboard and PC knowledge
- Appearance and attitude – courteous, tidy and positive outlook
Nice to have (but not essential)
- Organisational skills – ability to prioritise orders and tasks
- Previous call centre experience
- Computer literate – capable of multi-tasking between programme applications
- Previous warehouse or logistics experience
- Knowledge of health and safety regulations
- Ability to communicate effectively in writing
- A full clean driving licence held for a minimum of one year
Our Culture
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.