Mobile Service Technician

Competitive plus benefits

  • Permanent
  • Shiremoor Ford
  • Shiremoor
This vacancy is now closed

We’re recruiting for an experienced Mobile Service Technician based in Shiremoor Ford, with field-based travel-to appointments.


Monday – Thursday, 8am – 5.30pm, Friday 8am – 4.30pm, with rotational Saturdays

Flexible working (5-day week) is available with this role.

About the role

As a Mobile Service Technician for Arnold Clark, you’ll be responsible for travelling to and attending breakdowns, carrying out servicing, diagnosing faults and assessing whether vehicles need repairs or recovery.

You’ll be a time-served technician with good diagnostic skills who is also able to deliver outstanding customer service. As well as technical experience, great communication skills and the ability to work well as part of team are essential.

Day-to-day duties

  • Carrying out routine servicing work within set timescales.
  • Correctly diagnosing and detecting any additional faults.
  • Attending breakdowns when required.
  • Assessing whether breakdown recovery is needed, or whether repairs can be done on site.
  • Liaising with customers to address the problem and find a first-time fix.
  • Communicating with other departments, including Sales and Service.
  • Delivering consistently friendly and professional customer service.

Essential skills

  • Proven experience as a time-served service technician.
  • Strong diagnostic and technical skills.
  • Excellent problem solving and decision-making skills.
  • Ability to deliver courteous and professional customer service.
  • Excellent communication skills.
  • High levels of organisation and computer literacy.
  • Ability to manage your own workload and work well as part of a team.

In return, you’ll receive training and one of the best employee benefits packages in the automotive industry, including a flexible 5-day week, life assurance, private healthcare and generous staff retail discounts.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure check.

Only successful candidates will be contacted for interview.


Every Arnold Clark employee is entitled to a wide range of benefits, including:

  • Discount on new and used vehicles
  • Contributory pension scheme
  • Private medical insurance
  • Life assurance

About Arnold Clark

Arnold Clark is Europe’s largest independent car retailer with over 200 branches across the UK. And you could be part of it.

  • Over 11,000 employees
  • Annual turnover of over £3 billion
  • 24 new car franchises
  • Retails over 280,000 vehicles per year
  • Servicing, repairs, MOTs and tyres

Some benefits are only available after a qualifying period.