Insurance Sales & Service Advisor

Competitive plus benefits

  • Permanent
  • ACIS Glasgow
  • Glasgow

We’re currently recruiting for a motivated Insurance Sales & Service Advisor to work in our Glasgow-based insurance offices.


37.5 hours per week.

About the role

Handling both inbound and outbound calls, you’ll work to achieve your targets, making the very most of every sales opportunity as part of a busy call centre environment.

With previous experience selling insurance and working in a customer-facing role, you’ll be a confident communicator who understands the value of delivering a fantastic experience with every interaction.

Day-to-day duties

  • Embracing every opportunity to provide an efficient, professional service to our customers.
  • Recommending additional products.
  • Accurately updating our computer system with customer data during and following calls.
  • Meeting quality standards, including adhering to call scripts, FCA compliance and accurate data input.
  • Conveying information in a clear, structured and understandable manner.
  • Treating our customers fairly and professionally at all times.

Essential skills

  • A minimum of 2 years’ insurance sales experience.
  • Previous experience of working to targets.
  • Persuasive negotiation skills.
  • Confidence building rapport with customers.
  • The ability to listen and consider differing opinions.
  • Resilience and the ability to stay positive.
  • The ability to stay focused and calm under pressure and to meet targets.
  • Speed and accuracy when completing tasks.
  • Strong computer skills.

The successful candidate will benefit from excellent working conditions, extensive training, life assurance and private health care, making our package one of the best in the industry.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.


Every Arnold Clark employee is entitled to a wide range of benefits, including:

  • Discount on new and used vehicles
  • Contributory pension scheme
  • Private medical insurance
  • Life assurance

About Arnold Clark

Arnold Clark is Europe’s largest independent car retailer with over 200 branches across the UK. And you could be part of it.

  • Over 11,000 employees
  • Annual turnover of over £3 billion
  • 24 new car franchises
  • Retails over 280,000 vehicles per year
  • Servicing, repairs, MOTs and tyres

Some benefits are only available after a qualifying period.