We are currently recruiting at our ACIS Glasgow , for the following position ACIS Insurance Sales Advisor
Job Purpose/Objective:
Both inbound and outbound calls. Outbound objective will be to contact customers on an outbound dialler and convert leads through the use of effective communication and persuasion skills. To ensure targets are achieved in terms of sales, productivity and quality, whilst maximising every opportunity to upsell additional products.
Hours of work will be Monday - Friday 5.00pm - 7.30pm and Saturday 9.00am - 5.00pm.
Main Duties and Responsibilities:-
Maximise all revenue generating opportunities whilst providing an efficient, professional service to our customers
Upsell additional products on those calls which are converted to sales
Input customer date into computer system during and following calls
Meeting quality standards including adherence to call script, FCA compliance and error rates in inputting data
Operate within productivity measures
Treat our customer fairly and professionally at all times
ESSENTIAL SKILLS –
Min 2 years insurance sales experience
Conveys information in a clear, structured and understandable manner
Strong negotiating skills
Experience in a target sales orientated environment
Good computer skills
Able to work under pressure and to targets
ABILITIES –
Works efficiently with both speed and accuracy when performing tasks
Concentrates on the task in hand
Ability to stick to the rules and comply with tight regulations and procedures
Demonstrates success in a competitive environment
Adapts well to change
Conscious of the business need to make a profit
Demonstrates commitment
BEHAVIOURS –
Self-motivated
Willing to develop close work relationships with colleagues and customers
Remains calm and focused when working under pressure
Persuasive and self assured in dealing with customers
Resilient – remains positive when faced by obstacles
Sociable and builds rapport easily
Prepared to take the time to listen and consider others opinions
Adapts behaviour to suit different situations
The successful candidate will benefit from excellent working conditions, extensive training, life assurance and private health care, making our package one of the best in the industry.
EMPLOYMENT WITHIN THE ARNOLD CLARK GROUP IS OFFERED SUBJECT TO SATISFACTORY REFERENCE AND DISCLOSURE CHECK.
Only successful candidates will be contacted for interview.