EV Network Operations Manager, Jobs, 52695

EV Network Operations Manager

  • Salary: Competitive plus benefits
  • Type of work: Permanent
  • Location: Glasgow
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About the role

We are looking for an experienced and enthusiastic EV Network Operations Manager to join our team at our Head Office in Hillington, Glasgow, to help facilitate the smooth operation of our EV charging network.

We offer:

  • 33 days’ annual leave
  • Flexible leave
  • Generous employee discounts
  • Private healthcare
  • Workplace pension
  • Company car
  • Full systems and products training
  • Work mobile phone
  • …and much more

Hours

This is a full-time position: Monday – Friday, 8.30am – 5pm. 

About the role

This role’s core duties involve managing and overseeing all operational aspects of Arnold Clark's electric vehicle charging network.

You will manage faults and maximise charger uptime, work with internal and external stakeholders to solve problems, as well as liaise with branches to provide advice and collate system reports.

The ideal candidate for this new position should be a team player who is skilled in system management and organisation. Excellent communication skills are essential to enable us to deliver a high-quality service to our customers and internal stakeholders.

Day-to-day duties

  • Day-to-day management of Arnold Clark charging network’s back-office systems.
  • Manage users access protocols.
  • Manage charging faults and liaise with stakeholders to diagnose and solve issues to maximise uptime of network.
  • Analyse common faults and trends and implement new processes to reduce likelihood of reoccurrence.
  • Monitor, improve and report on network performance and usage.
  • Liaise with product suppliers.
  • Develop a working environment to enable all future needs to be managed.
  • Support broader EV strategies and projects as required.

Essential skills

  • A high level of accuracy and the ability to multi-task
  • Excellent computer skills
  • Strong communications and influencing skills
  • Creative problem solver
  • Strong desire to succeed in a role that is currently undeveloped

Preferred skills

  • Knowledgeable of EVs and charging infrastructure

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.

Benefits

Every Arnold Clark employee is entitled to a wide range of benefits, including:

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Discount on new and used vehicles

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Contributory pension scheme

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Private medical insurance

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Life assurance