We are looking for an experienced and enthusiastic Conference, Events & Facilities Manager to join our GTG Wolverhampton team.
Why choose us?
- 33 days’ annual leave
- Extensive training opportunities
- Annual pay review
- Targeted bonus scheme
- Private healthcare
- Contributory pension scheme
- Life assurance
- Generous discounts
Hours
This is a full-time position: Monday – Friday, 8am – 5pm
About the role
As a Conference, Events & Facilities Manager, you will be responsible for generating and maximising revenue opportunities for GTG Wolverhampton. You will interact frequently with new and existing customers with the intention of securing repeat and expanded business across all sectors, while managing existing clients’ expectations which will result in further sales. The main focus of this role is to achieve new business sales, so you will need be confident on the telephone and in face-to-face sales.
Reporting to the Head of Facilities, you will make sure that everything runs smoothly and that our clients’ requests are clearly communicated and dealt with in an efficient and friendly way.
You will be a hardworking and approachable professional who genuinely enjoys talking to people and is able to demonstrate a high level of organisation and initiative.
Day-to-day duties
- Responsible for the growth in revenue for all conference and events business with our large conference centre.
- Driving the Think Customer Initiative and ensuring guests receive exceptional customer service.
- Working alongside the facilities team to ensure that all health and safety folders are kept up to date and compliant.
- Ensuring room setups are complete and in line with customer expectations.
- Assisting with guest sign-ins in the morning.
- Liaising with our on-site catering team to ensure all break times run smoothly.
Essential skills
- Fantastic communication and influencing skills
- Proven experience and confidence in cold calling and sourcing business
- Ability to deliver great customer service
- High levels of organisation and attention to detail
- Knowledge of setting up, storing and safely handling meeting and event equipment
- Ability to be a team player and work on your own initiative
- Ability to demonstrate a professional, proactive and confident approach to the job
- Good working knowledge of Word, Excel and PowerPoint
Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do – diverse in our make-up, united in our goals.
To find out more about Life at Arnold Clark, visit our website.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.