We’re looking for a dynamic and motivated Conference, Events and Facilities Manager to work at GTG Training in Wolverhampton.
Hours
Full time, Monday – Friday, 8.00am – 5.00pm
About the role
GTG Training is a leading-edge training facility and conference centre, welcoming both learners and employers for a variety of events, training days and meetings.
As a Conference, Events and Facilities Manager, you will make sure that everything runs smoothly and that our clients’ requests are clearly communicated and dealt with in an efficient and friendly way.
You will be a hardworking and approachable professional who genuinely enjoys talking to people and is able to demonstrate a high level of organisation and initiative.
Day-to-day duties
- Assisting the receptionist to sign guests in and out.
- Coordinating and allocating set break times for each training room or event.
- Liaising and assisting the catering staff, making sure all guests are accommodated and seated.
- Helping the Conference and Events team with larger events, carrying out public speaking as required.
- Assessing business levels two weeks in advance and creating reports for catering staff.
- Assisting with the meeting schedule on a weekly basis and keeping management informed.
- Other duties around the building as required to ensure the conference centre is running efficiently.
- Responsible for the growth in revenue for all conference and events business with our large conference centre.
- Driving the ‘Think Customer Initiative’ ensuring guests receive exceptional customer service.
- Working alongside the facilities team ensuring that all health and safety folders are kept up to date and compliant.
Essential skills
- Fantastic communication and influencing skills.
- Proven experience and confidence in cold calling and sourcing business.
- Ability to deliver great customer service.
- High levels of organisation and attention to detail.
- Knowledge of setting up, storing and safely handling meeting and event equipment.
- Ability to be a team player and work on your own initiative.
- Ability to demonstrate a professional, proactive and confident approach to the job.
- Good working knowledge of Word, Excel and PowerPoint.
#LI-CM2
In return for your skills, you will receive training and one of the best employee benefits packages in the industry, including private healthcare, life assurance and generous discounts.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.
Only successful candidates will be contacted for interview.