We are recruiting for an experienced Assistant Bodyshop Manager/Administrator to work in our St Helens Bodyshop.
Full time, Monday – Friday, 8am – 5.30pm and rotational Saturdays 8am - 12.00noon
About the role
As an Assistant Bodyshop Manager/Administrator at Arnold Clark, you will assist in the daily running of our busy bodyshop department, offering outstanding customer service and liaising with the workshop to ensure everything runs smoothly.
This is a varied, multi-tasking role which requires excellent communication and problem solving skills.
- Dealing effectively with customers and keeping them updated on the progress of their vehicle, both in person and over the phone.
- Ensuring all bodyshop staff training assessments are completed in a timely manner.
- Assisting the bodyshop manager with health and safety requirements.
- Managing front of house staff and workshop staff, ensuring communication and cooperation.
- Managing flexitime rotas and keeping staff up to date.
- Ensuring all bodyshop department administration processes are adhered to.
- Liaising with the manufacturer and warranty department.
- Running daily, weekly and monthly reports.
- Ensuring upselling is accurately processed.
- Minimum of 2 years’ experience in a managerial role or bodyshop environment.
- Fantastic communication and influencing skills.
- A motivated and positive approach.
- Strong computer literacy and knowledge of Microsoft Office (particularly Word and Excel).
- Attention to detail and high levels of organisation.
Nice to have (but not essential)
- Bodyshop background and knowledge of manufacturer processes.
- Manufacturer training qualifications would be an advantage.
In return for your skills, you will benefit from excellent working conditions and one of the best employee benefit packages in the industry, including private healthcare, life assurance and generous discounts on new and used cars.
Employment within the Arnold Clark Group is offered subject to satisfactory reference and disclosure checks.